View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001486 | The World of Secfenia | Registration | public | 2019-08-25 13:31 | 2019-08-30 23:00 |
| Reporter | Assigned To | daviceroy | |||
| Priority | high | Severity | minor | Reproducibility | unable to reproduce |
| Status | resolved | Resolution | unable to reproduce | ||
| Product Version | 3.1.008 | ||||
| Summary | 0001486: Unable to Login | ||||
| Description | I created two toons today (and left a message about it elsewhere before I was pointed in the report bug direction). Toon 0000001 = Peril; created, logged in, finished tutorial, logged out and could not log back in. I tried to change password (no luck), I checked my email (no verification email or anything), also tried to log into the forums and could not. So ... created ... Toon 0000002 = Pennitha_thaumaturge; created (tried to use the name Peril, but it was already in use), logged in, finished tutorial, logged out and could log back in. I could also log into the forums with this toon, I checked my email (no verification email or anything) I prefer the name Peril but don't care which account is kept, it's day one for this toon - I just want to play / figure it out. | ||||
| Tags | No tags attached. | ||||
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Reset Password, but mail is being returned as blocked. Contact us via chat support for further assistance. |
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Also, please check browser extensions for things that are auto deleting cookies/sessions. These could kick you out after time. |
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If you can log into this system, the same password should exist for the game as well. |
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Player was able to join with a different account. Closing this issue |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-08-25 13:31 |
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New Issue | |
| 2019-08-25 13:31 |
|
Status | new => assigned |
| 2019-08-25 13:31 |
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Assigned To | => daviceroy |
| 2019-08-26 15:41 | daviceroy | Note Added: 0001063 | |
| 2019-08-26 15:46 | daviceroy | Note Added: 0001064 | |
| 2019-08-26 16:02 | daviceroy | Note Added: 0001069 | |
| 2019-08-30 23:00 | daviceroy | Status | assigned => resolved |
| 2019-08-30 23:00 | daviceroy | Resolution | open => unable to reproduce |
| 2019-08-30 23:00 | daviceroy | Note Added: 0001084 | |
| 2019-08-30 23:00 | daviceroy | Product Version | 3.1.015 => 3.1.008 |
