View Issue Details

IDProjectCategoryView StatusLast Update
0001968The World of SecfeniaTemplepublic2022-12-26 18:25
ReporterNikola Assigned Todaviceroy  
PriorityhighSeverityminorReproducibilityalways
Status resolvedResolutionfixed 
Product Version3.1.021 
Summary0001968: Unable to post Services
DescriptionI went in to prepare services for Sunday, Wednesday and Friday, and received messages that they were prepared, yet on the main screen it still asks for me to prepare them rather than edit them. Not sure if this is a bug that is not accepting the presentations, or just not updating the main screen to edit rather than prepare. I screen printed all of the steps for Friday's service and it appears that the service I prepared is just not holding.
Steps To ReproduceClick on Prepare Mass
Create the mass message: https://prnt.sc/GKsTvQCXA6wZ
Click on Prepare Mass (1st, 2nd and 3rd)
Get message indicating mass has been prepared: : https://prnt.sc/6Ub2Abu3Lexa
Go back to main temple screen which shows the mass needing to be prepared rather than edited: https://prnt.sc/yAYQs0SW0vto
Go back into mass to see whether anything is there and the message is blank: https://prnt.sc/9Bz55Cd1tetd
TagsNo tags attached.

Activities

Nikola

2022-12-10 14:50

reporter   ~0001428

Ella was able to post a mass for Sunday, but I am unable to do so. Must be my login that is the problem?

daviceroy

2022-12-11 22:36

administrator   ~0001432

Trying a few different options, but having issues duplicating. I do see that both Nikola and Ella did multiple updates for Sunday.

Nikola

2022-12-17 20:05

reporter   ~0001433

It's still not working for me. I get the message that mass has been prepared, but instead of editing, my button still says prepare mass. And there is nothing there when I click that to see what I've already posted. :(

daviceroy

2022-12-17 22:36

administrator   ~0001434

@Nikola, Can you copy the text from the mass?

Nikola

2022-12-18 10:54

reporter   ~0001435

“I wonder if the snow loves the trees and fields, that it kisses them so gently? And then it covers them up snug, you know, with a white quilt; and perhaps it says, "Go to sleep, darlings, till the summer comes again.”
― Lewis Carroll, Alice's Adventures in Wonderland / Through the Looking-Glass

I asked the Overseer to remove me and reappoint me, and she did, but that didn't work either. :(

https://prnt.sc/CR1u_DSzOZuS
https://prnt.sc/aiOelhXunG6Y
https://prnt.sc/j-_6cLhHqCmm
https://prnt.sc/QJVDQ0PCU2Ii

Nikola

2022-12-18 11:57

reporter   ~0001436

OK...Tried a different browser. That did not work. Tried using my phone instead of my computer, and that worked. Of course, the phone limits what I can do, but maybe that will give you some idea of what might be the problem? I've not tried on a different computer because I can't access the site at work, so dunno if it's just computer in general or mine in particular.

daviceroy

2022-12-18 21:35

administrator   ~0001437

Can you try clearing your cache and cookies?

I've put some back end code in to try to see what is happening when you submit. Please try again in a bit :)

daviceroy

2022-12-18 22:00

administrator   ~0001438

Pushed code out to see if it fixes it and if not, will get me some more data

Nikola

2022-12-19 20:33

reporter   ~0001440

I did clear my cache and cookies this weekend. Made no difference. :(
The "test" was still there for 2nd mass from trying with my phone, and I was able to edit that mass with the phone, but not my computer.
Sunday mass is still showing as active today (Monday)

Nikola

2022-12-22 19:52

reporter   ~0001441

OK...I tried again to prepare Friday mass with my computer and got the same result. I will try to put it up with my phone so that we have a mass, but I'd rather do it with my computer. I won't have access to a different computer to try until after the 1st of the year, but if this is still happening then, I'll give that a shot and see whether it is computer in general, or must mine for some reason that won't let me post.

Nikola

2022-12-22 19:59

reporter   ~0001442

*sighs* Even my phone doesn't let me post the service now. :(

Nikola

2022-12-22 20:12

reporter   ~0001443

OK....Sorry for the multiple posts. I prepared 3rd mass on my phone and saw that it didn't take, but Ella noticed that Sunday's mass was done. I checked it and it had the one I'd tried to put into 3rd mass and I'm 99.9% certain I did it in 3rd mass. Even got the message that 3rd mass had been prepared although it didn't take. So I tried doing 3rd mass again on my phone and this time it took. I'm really confused about this issue and I'm sorry I'm being such a pain!

Nikola

2022-12-25 16:05

reporter   ~0001444

Ooo!!!! Today I was able to prepare 3rd service with my computer. Everything worked as it should! Hopefully it will remain so!

daviceroy

2022-12-26 18:25

administrator   ~0001445

Awesome. I'll close this out then :)

Issue History

Date Modified Username Field Change
2022-12-10 14:36 Nikola New Issue
2022-12-10 14:36 Nikola Status new => assigned
2022-12-10 14:36 Nikola Assigned To => daviceroy
2022-12-10 14:50 Nikola Note Added: 0001428
2022-12-11 22:36 daviceroy Status assigned => acknowledged
2022-12-11 22:36 daviceroy Note Added: 0001432
2022-12-17 20:05 Nikola Note Added: 0001433
2022-12-17 22:36 daviceroy Note Added: 0001434
2022-12-18 10:54 Nikola Note Added: 0001435
2022-12-18 11:57 Nikola Note Added: 0001436
2022-12-18 21:35 daviceroy Note Added: 0001437
2022-12-18 22:00 daviceroy Note Added: 0001438
2022-12-19 20:33 Nikola Note Added: 0001440
2022-12-22 19:52 Nikola Note Added: 0001441
2022-12-22 19:59 Nikola Note Added: 0001442
2022-12-22 20:12 Nikola Note Added: 0001443
2022-12-25 16:05 Nikola Note Added: 0001444
2022-12-26 18:25 daviceroy Note Added: 0001445
2022-12-26 18:25 daviceroy Status acknowledged => resolved
2022-12-26 18:25 daviceroy Resolution open => fixed